Collaborated with clients to gather and analyze business requirements, translating complex needs into technical specifications for claims processing applications.
Designed comprehensive technical documentation and solution architecture, ensuring alignment with client expectations and project goals.
Implemented robust decision rules, validations, and data transformations within PEGA PRPC to automate and streamline claims adjudication processes.
Developed and optimized PEGA PRPC flows, sections, data pages, and report definitions to enhance application functionality and user experience.
Executed data mapping for key integrations, ensuring seamless data exchange between claims applications and external systems.